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Welcome to Bridge End Surgery

CORONAVIRUS VACCINE

We are working with other local practices to provide a single COVID Vaccination Hub at Pelton & Fellrose site (2 Craghead Road, Pelton Fell, Chester-le-Street DH2 2NH) as it has ample parking in the Brockwell Centre, a separate entrance and exit and enough rooms to give covid vaccines safely.

We will continue to keep everyone updated, currently we get information at the same time it is on the national news, so please keep watching the news.

COVID 19 VACCINATION CLINICS (25 February 2021 17:40)

We have now invited all patients in Groups 1 to 6, but as yet cannot invite any other patients due to a shortage of vaccines. We are getting a small delivery next week of Oxford/AZ vaccines and are awaiting notification of the week after.  County Durham are not getting any deliveries of Pfizer vaccines in the weeks commencing 1st and 8th March. Once we get more vaccines 

  • Invitations are initially being sent out via text message, so please ensure we have you current mobile number, that gives a link to allow patients to book their appointments online at the COVID Vaccination Hub which at 2 Craghead Road, Pelton Fell, Chester-le-Street DH2 2NH.
  1. residents in a care home for older adults and their carers done
  2. all those 80 years of age and over and front line health and social care workers done
  3. all those 75 years of age and over done
  4. all those 70 years of age and over and clinically extremely vulnerable individuals done
  5. all those 65 years of age and over all invited
  6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality - also unpaid Carers all invited
  7. all those 60 years of age and over
  8. all those 55 years of age and over
  9. all those 50 years of age and over

Information is changing on a daily basis and we will try to update this page as often as possible.

Our labs have received numerous requests across the County for Covid-19 antibody testing in patients post Covid-19 vaccination, this antibody test has not been set up or validated to test for response to the vaccine and so currently, there is no local provision to test for antibody response to the Covid-19 vaccine.

The order we give the vaccine will be based upon the groups below, so Group 1 first, the group 2 etc. and will be by appointment only 

COVID

IMPORTANT NOTICE

WE HAVE HAD TO TAKE THE UNPRECEDENTED STEP OF CLOSING THE SURGERY DOORS TO ALL PATIENTS EXCEPT THOSE WHO HAVE BEEN ASKED BY A GP OR NURSE TO COME TO THE SURGERY. THOSE PATIENTS NEED TO USE THE BUZZER AND A RECEPTIONIST WILL BE WITH YOU.

IF YOU DO NOT HAVE AN APPOINTMENT PLEASE DO NOT BE OFFENDED IF WE REFUSE YOU ACCESS, THIS IS FOR YOUR SAFETY AND OURS.

IF YOU NEED TO ORDER A PRESCRIPTION, PLEASE PHONE BETWEEN 2PM AND 4PM OR USE ONLINE SERVICES OR LEAVE A REQUEST IN OUR POST BOX – YOU WILL BE REFUSED ACCESS TO THE BUILDING TO MAKE THESE REQUESTS.

WE ALSO HAVE A BOX TO LEAVE ANY SAMPLES YOU HAVE BEEN ASKED TO PROVIDE.

THE BOOKING OF APPOINTMENTS ONLINE HAS ALSO BEEN SUSPENDED IN LINE WITH NHS GUIDANCE

ADVICE REGARDING RESCUE PACKS

Rescue packs are not being sent out to all patients it would only be needed if you have COPD and are experiencing an exacerbation of symptoms and these are requested in the usual manner. Please refer to the NHS and Gov.uk websites for further advise this is updated frequently.

IF YOU HAVE ANY COUGH OR FEVER OR LOSS OF TASTE/SMELL NHS ENGLAND HAVE ADVISED PATIENTS TO SELF ISOLATE FOR 14 DAYS OR CONTACT WITH SOMEONE WHO IS INFECTED.

ADVICE REGARDING SICK NOTES/ LETTERS REGARDING COVID-19 SELF ISOLATION

GP Surgeries are not able to provide sick notes/ letters regarding self isolation for COVID-19.

Use https://111.nhs.uk/isolation-note/ to obtain a note.

Current NHS guildlines state that if you believe you have been in contact with anyone who has symptoms of the Covid-19 virus you should self isolate please visit NHS 111 online www.111.nhs.uk for more information.

With regards to working from home in the future this is something you need to discuss and arrange with your line manager GPs are unable to advise on this matter at the present time.


Through this website we hope to improve our services to all our patients and enable you to find the information required at the click of a mouse.  You can order repeat prescriptions online, download registration forms, change your name and address, provide feedback using the Friends and Family Survey Test and much more.

Care Navigation

We operate  Care Navigation which is an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.

Our specially trained Receptionists/Care Navigators will ask questions about why appointments are required.  You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Most people who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, who can support people with a wide range of social, emotional or practical needs.

If you would like any further information about Care Navigation, please speak with one of our Care Navigators or our Practice Office Manager.

Keeping You Informed

You can find out information about medical conditions and diseases through our patient information leaflets as well as keep up to date with all the latest practice news and developments.

Repeat medication

Like many other surgeries, we stopped doing requests by phone some years ago for safety reasons as many medicines sound the same and have difficult names to pronounce which can lead to mistakes being made. There are several ways to order medication, either online, post, via several local pharmacies or by dropping the request slip into the box in the surgery reception.

Access

Our building has suitable access for disabled patients. All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access. If you require one, there is a wheelchair available at reception. There are designated disabled parking spaces in the car park.

Car Parking

Please ensure if you use the car park and have to block other vehicles you leave your name and number plate with the Reception staff.

Out of Hours Emergency Care

If you need to out of hours emergency care then NHS Choices offers a search facility for A&E and Urgent Care Centres, so please click here for details.

Medical Information

We have a number of extremely useful pages in the right hand menu that can help patients understand medical conditions and provide a source of ready help, these include  'Self Help'; 'Family Health', 'Long Term Conditions' and 'Minor Illness'

Online Consulting

Welcome to our new online consulting tools and you can contact us about a medical, administrative  or prescription issue by clicking either of the logos or Click here

 Answer a few short questions and we will get back to you within 2 working days.

Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours.  The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. 
They will not be read Monday-Friday between the hours of 1800 - 0900.
Please contact 111 during out of hours or 999 if this is an emergency.

Accurx

econsult

CQC Report

We were inspected by CQC on 22 March 2015 and the findings can be accessed on the CQC website.

INVESTING IN CHILDREN LOGO

Veterans Accredited 

We have a number of extremely useful pages for military veterans now that we have become accredited view here

Veterans logo

(Site updated 25/02/2021)
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